Privacy & Data Protection

Privacy Policy — How c7777 Keeps Your Data Safe

At c7777, your privacy is not an afterthought — it is built into everything we do. This policy explains exactly what personal information we collect, why we collect it, how we use it, and the rights you have over your own data when you play on c7777.one.

Last updated: 1 January 2025

Privacy You Can Actually Trust

Six core principles that guide how c7777 handles your personal data every single day.

End-to-End Encryption

All data transmitted between your device and c7777 servers is protected with TLS 1.3 encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

c7777 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, and keep the platform secure.

Secure Data Storage

Your data is stored on secured servers with restricted access controls. Only authorised c7777 personnel with a legitimate operational need can access your personal information.

Minimal Data Collection

c7777 collects only the information that is genuinely necessary to provide you with a safe, functional gaming experience. We do not collect data for the sake of it.

Your Rights, Respected

You have the right to access, correct, and request deletion of your personal data at any time. c7777 will respond to all data rights requests within a reasonable timeframe.

Transparent Communications

c7777 will only contact you for account-related matters and promotions you have opted into. You can update your communication preferences at any time from the Mine section of your account.

01 Who We Are

c7777 is an online gaming platform operating at c7777.one, offering card games, crash games, slot games, and fishing games to registered members in Bangladesh. When this Privacy Policy refers to "c7777", "we", "us", or "our", it means the c7777 platform and the team responsible for operating it.

c7777 acts as the data controller for all personal information collected through the c7777.one website and the c7777 mobile app. As data controller, c7777 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and transparently.

This Privacy Policy applies to all users of the c7777 platform, including registered members, visitors who browse the site without registering, and anyone who downloads or uses the c7777 mobile app. By using c7777 in any capacity, you acknowledge that you have read and understood this policy.

If you have any questions about how c7777 handles your personal data before registering, contact us at [email protected] before creating an account.

02 Data We Collect

c7777 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information received from third-party payment providers when you make a deposit or withdrawal.

Information You Provide Directly

  • Full name as it appears on your official identification documents.
  • Date of birth, used to verify that you meet the minimum age requirement of 18 years.
  • Mobile phone number, used for account verification and support communications.
  • Payment method details, including your bKash, Nagad, or Rocket account number.
  • Identity verification documents, such as a national ID card or passport, when requested during the KYC process.
  • Communications you send to c7777 support via email or live chat.

Information Collected Automatically

  • IP address and approximate geographic location derived from it.
  • Device type, operating system, and browser version.
  • Pages visited on c7777.one, time spent on each page, and navigation paths.
  • Game session data, including games played, bet amounts, and session duration.
  • Login timestamps and account activity logs.
  • Cookie and tracking data as described in Section 6.

Information from Third Parties

  • Transaction confirmation data from bKash, Nagad, and Rocket when you make a deposit or withdrawal.
  • Identity verification results from third-party KYC service providers where applicable.
  • Fraud detection signals from payment processors used to protect your account.
Data Category Examples Source
Identity Data Name, date of birth, ID document You (registration / KYC)
Contact Data Mobile number, email address You (registration)
Financial Data bKash / Nagad / Rocket account number You + payment provider
Technical Data IP address, device type, browser Automatic collection
Usage Data Games played, session duration, bets Automatic collection
Communications Support chat logs, emails You (support interactions)

03 How We Use Your Data

c7777 uses your personal data only for specific, legitimate purposes directly related to operating the platform and providing you with a safe gaming experience. We do not use your data for purposes that are incompatible with the reasons it was originally collected.

  • Account creation and management — Your name, contact details, and date of birth are used to create and maintain your c7777 account, verify your identity, and ensure you meet the eligibility requirements.
  • Payment processing — Your payment method details are used solely to process deposits and withdrawals. c7777 does not store full payment credentials on its own servers.
  • Age and identity verification — c7777 is legally and ethically required to verify that all members are at least 18 years old. Identity documents are used for this purpose and for anti-money laundering compliance.
  • Fraud prevention and security — Technical data, IP addresses, and account activity logs are used to detect and prevent fraudulent activity, multi-accounting, and other prohibited conduct.
  • Customer support — Communications you send to c7777 support are used to resolve your queries and improve the quality of support provided.
  • Responsible gaming — Game session data and account activity are monitored to identify patterns that may indicate problem gambling, allowing c7777 to offer appropriate support tools.
  • Platform improvement — Aggregated, anonymised usage data is used to understand how members use c7777 and to improve the platform's features and performance.
  • Promotional communications — If you have opted in, c7777 may send you information about bonuses, promotions, and new games. You can opt out at any time from the Mine section of your account.

c7777 never uses your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review. If you have concerns about how your data is being used, contact [email protected].

04 Legal Basis for Processing

c7777 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

  • Contractual necessity — Processing your name, contact details, and payment information is necessary to fulfil the contract between you and c7777 when you register and use the platform.
  • Legal obligation — c7777 is required by applicable law to verify the identity and age of all members, maintain transaction records, and report certain activities to relevant authorities. Processing for these purposes is mandatory.
  • Legitimate interests — c7777 processes technical and usage data on the basis of its legitimate interest in keeping the platform secure, preventing fraud, and improving the service. This processing does not override your rights and interests.
  • Consent — Where c7777 sends you promotional communications or uses non-essential cookies, this is done on the basis of your consent. You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing

c7777 does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Your data is shared only in the limited circumstances described below, and only to the extent necessary for the specific purpose.

Payment Providers

When you make a deposit or withdrawal, c7777 shares the minimum necessary information with bKash, Nagad, or Rocket to process the transaction. These providers have their own privacy policies and are independently responsible for how they handle data shared with them.

Identity Verification Services

Where c7777 uses a third-party KYC provider to verify your identity, your identity documents and personal details are shared with that provider for verification purposes only. The provider is contractually prohibited from using your data for any other purpose.

Legal and Regulatory Authorities

c7777 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law or in response to a valid legal request. c7777 will notify you of such disclosures where legally permitted to do so.

Service Providers

c7777 works with a small number of trusted service providers — such as hosting providers and analytics tools — who process data on c7777's behalf. These providers are bound by data processing agreements and are not permitted to use your data for their own purposes.

c7777 will never share your personal data with advertisers, data brokers, or any third party for commercial gain. If you receive a communication claiming to be from c7777 that asks for your personal details, treat it as suspicious and contact [email protected] immediately.

06 Cookies & Tracking

c7777 uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how members use the site. A cookie is a small text file stored on your device when you visit a website.

Essential Cookies

These cookies are necessary for the c7777 platform to function. They keep you logged in during your session, maintain your game state, and ensure that security features work correctly. Essential cookies cannot be disabled without breaking core platform functionality.

Functional Cookies

Functional cookies remember your preferences — such as your preferred language and display settings — so you do not have to set them every time you visit. These cookies improve your experience but are not strictly necessary.

Analytics Cookies

c7777 uses analytics cookies to understand how members navigate the platform, which pages are most visited, and where users encounter difficulties. This data is aggregated and anonymised — it does not identify you personally. Analytics cookies are only placed with your consent.

You can manage your cookie preferences at any time through your browser settings. Note that disabling essential cookies will affect your ability to use the c7777 platform normally.

c7777 does not use third-party advertising cookies or tracking pixels that share your data with advertisers. The only tracking on c7777.one is for operational and security purposes.

07 Data Retention

c7777 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Type Retention Period Reason
Account registration data Duration of account + 5 years after closure Legal and regulatory compliance
Transaction records 7 years from transaction date Financial record-keeping requirements
Identity verification documents 5 years after account closure Anti-money laundering obligations
Support communications 3 years from last interaction Quality assurance and dispute resolution
Game session logs 2 years from session date Responsible gaming monitoring
Technical / IP logs 12 months Security and fraud prevention

When the applicable retention period expires, c7777 will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your data before the retention period expires, c7777 will delete what it is legally permitted to delete and explain why any remaining data must be retained.

08 Your Rights

As a c7777 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact c7777 at [email protected]. c7777 will respond within a reasonable timeframe and will not charge a fee for handling your request in normal circumstances.

Right of Access

Request a copy of all personal data c7777 holds about you, along with information about how it is being used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data c7777 holds about you.

Right to Erasure

Request deletion of your personal data where there is no longer a legitimate reason for c7777 to hold it.

Right to Restriction

Request that c7777 restricts processing of your data in certain circumstances, such as while a dispute is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service.

Right to Object

Object to processing of your data based on legitimate interests, including profiling for responsible gaming purposes.

c7777 may need to verify your identity before processing a data rights request to ensure that personal data is not disclosed to the wrong person. This is for your protection.

09 Data Security

c7777 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

  • TLS 1.3 encryption — All data in transit between your device and c7777 servers is encrypted using TLS 1.3, the current industry standard for secure web communications.
  • Encrypted data storage — Sensitive data stored on c7777 servers — including payment details and identity documents — is encrypted at rest using AES-256 encryption.
  • Access controls — Access to personal data is restricted to authorised c7777 personnel on a strict need-to-know basis. All access is logged and audited.
  • Regular security testing — c7777 conducts regular security assessments and penetration testing to identify and address vulnerabilities before they can be exploited.
  • Incident response — c7777 has a documented data breach response procedure. In the event of a breach that poses a risk to your rights, c7777 will notify affected members promptly.

While c7777 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

If you suspect that your c7777 account has been accessed without your authorisation, contact support immediately at [email protected] or via live chat. The team will secure your account and investigate.

10 Children's Privacy

c7777 is strictly an adult platform. The minimum age to register and use c7777 is 18 years. c7777 does not knowingly collect personal data from anyone under the age of 18.

If c7777 discovers or has reason to believe that a registered member is under 18, the account will be suspended immediately. Any personal data collected from an underage user will be deleted as soon as the situation is confirmed, subject to any legal obligations to retain records of the incident.

If you are a parent or guardian and believe that your child has registered on c7777, please contact [email protected] immediately. c7777 will investigate and take appropriate action without delay.

Underage gambling is illegal and harmful. c7777 has zero tolerance for underage use of the platform. Age verification checks are conducted on all accounts, and additional checks may be requested at any time.

11 Policy Changes

c7777 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements to our data practices. When material changes are made, c7777 will notify registered members via email or an in-platform notification before the changes take effect.

The effective date at the top of this page will always reflect when the current version was last updated. Minor changes — such as clarifications that do not alter the substance of the policy — may be made without prior notice.

Continued use of c7777 after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how c7777 handles your personal information, the support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available inside the platform after login, or via the chat widget on the homepage.
  • Response Time: Live chat within minutes; email within a few hours.

When contacting c7777 about a data rights request, please include your registered mobile number and a brief description of your request so the right team member can handle it promptly. c7777 may need to verify your identity before processing the request.

Safe & Secure Gaming

Your Privacy is Protected — Play with Confidence

c7777 is built on trust. Register today, deposit via bKash or Nagad, and enjoy your favourite games knowing your personal data is in safe hands.

TLS 1.3 encryption No data selling Your rights respected 24/7 support